Refund policy

This store does not accept refunds. Please place your orders carefully - we take responsibility for every order 

Finally, if you have any other needs or suggestions, please contact us through the following methods

Email: 6dstrawberry@gmail.com

Instagram: 6dstrawberry@gmail.com

FaceBook:strawberry13614@gmail.com

 

 

Damages and issues

Please check your order upon receipt and contact us immediately if there are any defects, damages or if you receive the wrong item, so that we can assess the problem and make it correct.

 

Exception/Non-refundable items

Certain types of goods cannot be returned, such as perishable goods (such as food, flowers or plants), custom-made products (such as special orders or personalized products) and personal care products (such as beauty products). We also do not accept returns of dangerous goods, flammable liquids or gases. If you have any questions or concerns about your specific project, please contact us.

 

Unfortunately, we cannot accept returned sales items or gift cards.

 

"Exchange

The quickest way to ensure you get what you want is to return what you already have. Once the return is accepted, you can purchase a new item separately.

 

The 14-day cooling-off period of the European Union

Despite the above regulations, if the goods are being shipped to the European Union, you have the right to cancel or return your order within 5 days without any reason. As mentioned above, your item must be under the same conditions when you receive it, unworn or unused, labeled, and in its original state